Is customer experience important to your company?
2020-06-03 11:30 - 12:30 (America/Toronto)
Live Webinar
Wednesday, June 3, 2020
11:30 AM (EST)/ 4:30 PM (BST)

Is customer experience important to your company?
This year, customer experience is set to overtake price and product as a key differentiator among field service companies. In fact, 72% of field service organizations are prioritizing improvements in customer satisfaction as a key objective.
In addition, almost 90% of field service companies’ customers want to see modern technology used for scheduling their technician’s visits. Yet, 52% of service companies still handle scheduling with pen and paper.
Join SHEA Global and ExpandIT to learn how a mobile workforce management solution that works with your ERP system can:
• Improve customer satisfaction and experience
• Increase efficiency
• Reduce wasted time and money

Quiz the Wiz
2020-05-05 11:30 - 12:00
FREE LIVE WEB SERIES
Every other Tuesday at 11:30 AM (EST)/ 4:30 PM (BST)
Next live episode is on May 5, 2020

Get free expert answers without delay.
Do you wish there was someone next to you at work (or home), that you could just call over to and say:
“What is OneDrive and how does it work?”
“How do I work on my documents in SharePoint with others?”
“How can I set up workspaces for projects and sales?”
“How do you record a macro in our ERP system?”
“How do I set up an electronic approval process?”
“What are the best practices for bank reconciliations?”
“What are some tips to stay productive while working from home?”
“How can I blur my kids out of the background on my video calls?”
SHEA Global has assembled a panel of experts, otherwise known as the Wiz Panel, to answer your questions LIVE and for free! You can ask them anything and they will attempt to answer in the most informative (and entertaining) way possible.
No question is off the table. We want you to be able to ask anything you want to know about your software solutions, operational processes, supply chains and their surrounding technologies, tools and functions.
Register today for our May 5th session of Quiz the Wiz by submitting your questions on the form on this page.
Ask our Wiz Panel anything.

Stop Managing Supply Chain Chaos
2020-04-23 11:30 - 12:30
What if the tools we’re using are not solving the problem?
Your boss hands you a list of high-dollar parts to reduce inventory levels. You notice that most parts on the list are the ones that you need to expedite. What do you do?
Finance has declared that you should cut inventory by 10% across the board. For the parts you need urgently, is cutting back going to help?
We asked hundreds of businesses around the world, what are your pain points? The theme of their answers is the same: Forecast is wrong, we don’t have enough time, we don’t have enough resources, dates and quantities keep changing, yesterday things were fine, today they are not. I’m always firefighting. I keep increasing safety stock and the problem keeps coming back. And, no matter what I do, someone is not happy with my decision.
Is it accepted as normal that Supply Chain is like a pinball game and we are the ball? Wouldn’t it be better to be Player One and in control of the Flippers?
The solution starts with recognizing the flaws in our current methods of management. Understanding that doing the wrong things faster is not a formula for success is imperative. But knowing the direction of the solution is the key to adapting to the VUCA world. It begins with Strategic Inventory Positioning to compress lead times, right-size inventory levels and achieve excellent customer service.
Join SHEA Global and John Melbye on April 23, 2020 in our live webinar to learn how you can:

Understand why your current planning efforts aren’t enough (and never will be)
Realize that a more accurate forecast will not solve your problems
See how it is possible to reduce inventory levels and improve customer service
Learn the four innovations and build on what you know

DDBRIX Toronto Workshop
2019-11-21 08:30 - 15:00 | SHEA Global Head Office, 45 Vogell Road, Richmond Hill, Ontario, L4B 3P6, Canada

SYSPRO on the Go – Canadian Roadshow
2019-11-05 - 2019-11-06 | Vancouver, Canada
The 5th will be training sessions only (2 in the am / 2 in the pm) – There will be a cost associated
The 6th will be a free afternoon meeting and then a cocktail party
We will be following up in the next few weeks with additional details on the “SYSPRO on the Go – Canadian Roadshow.” Stay tuned for an update!

SYSPRO on the Go – Canadian Roadshow
2019-10-21 - 2019-10-22 | Toronto, Ontario, Toronto, Canada
The 21st will be training sessions only (2 in the am / 2 in the pm) – There will be a cost associated
The 22nd will be a free afternoon meeting and then a cocktail party
We will be following up in the next few weeks with additional details on the “SYSPRO on the Go – Canadian Roadshow.” Stay tuned for an update!

SYSPRO on the Go – Canadian Roadshow
2019-10-17 - 2019-10-18 | Halifax, Ontario, Canada
The 17th will be training sessions only (2 in the am / 2 in the pm) – There will be a cost associated
The 18th will be a free afternoon meeting and then a cocktail party
We will be following up in the next few weeks with additional details on the “SYSPRO on the Go – Canadian Roadshow.” Stay tuned for an update!

Customer Conference
2019-09-11 - 2019-09-13 | SYSPRO Customer Conference, Huntington Beach, California, California, United States
SYSPRO Customer Conference in California
Enter the website to Register (Agenda, Speakers, Travel, Things to Do, Education, Expo, FAQ):

Partner Day
2019-09-10 | SYSPRO Customer Conference, Huntington Beach, California, California, United States

Live Webinar - Syspro ShopClock
2019-06-20
Eliminate Manual Paper-Based Shop Floor
Data Collection
It starts at 2:00 pm ET / 11 am PTC
Click on the website to register:
