CRM Tools: Build Better Customer Relationships

Customer relationship management (CRM) tools enable businesses to connect with their clients more effectively in a digital age. In one survey, nearly 75 per cent of companies said CRM tools gave better access to customer data. CRM tools can increase sales by almost 30 per cent while improving sales forecasting by more than 30 per cent and sales productivity by nearly 40 per cent.

Would you like to enjoy similar results? Our CRM solution can help you manage every aspect of the customer journey in a unified, collaborative, and intuitive interface. With Microsoft Dynamics 365 for Sales, users can:

  • Keep track of accounts and contacts
  • Nurture sales from lead to order
  • Create sales collateral
  • Create marketing lists and campaigns
  • And more

By unifying relationship data and processes with LinkedIn Sales Navigator, Dynamics 365 for Sales provides users with contextual, embedded insights like when and how customers engage with emails as well as buyer sentiment and potential competitive threats. Your salespeople will always know the right strategic step to progress each customer relationship.

Dynamics 365 for Sales is user-friendly because it works seamlessly with familiar tools like Excel and Outlook, minimizing onboarding and maximizing productivity. Mobile applications provide contextual news, social data, and task flows, so users can take advantage of best-in-class CRM tools on the go.

No-code visual editors and tools make it easy to build web and mobile applications that suit your business’s specific needs. Processes can be automated, and dashboards provide real-time data. And Microsoft’s cloud computing keeps costs low while optimizing digital infrastructure.

If you would like to learn more about how our CRM tools can help you build stronger customer relationships and close sales faster, contact one of our offices today or visit our website.