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News & Events

April 15, 2021 / Customer Service, eCommerce, Inventory Optimization

Creating Omnichannel Customer Experiences That Steal the Show

You could find a shirt you like in-store, on a company’s website, on a third-party website, on social media, or even on an influencer’s

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April 8, 2021 / Business Intelligence, Executive, Project Management

Change Management 101: Change or Be Forced to Change

50% of change initiatives fail and only 34% are a clear success. Organizations can’t fully benefit from new work processes or the implementation of

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April 7, 2021 / Business Technology, eCommerce, ERP Implementation, Inventory Optimization, IT, Operations, Production


This past year has brought many changes to the retail world, and some organizations have found their technical systems aren’t keeping up. SHEA/SMART Retail

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