Operational excellence generally is not achieved with one project or one solution. It is a long-term commitment that requires strategic planning and a zoomed-out view of the entire organization.
Problems First, Solutions Second
Often, businesses try to take a bottom-up approach to transformation. What we mean by this is that they start with the solution, rather than the problem. A company will begin looking at new software, changing processes, innovating company culture, without looking at the why behind it.
As Albert Einstein famously said, “If I had an hour to solve a problem, I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.”
By considering the problem in depth, the available solutions become much clearer and much more effective. This can result in greater growth for your company with less resources, time, and money spent on it. In short — operational excellence.
End-to-End Business Transformation
Achieving business excellence is also a long-term process because it can involve many separate parts of the operation that nevertheless interconnect. If the shipping and handling department is having issues, it could be linked to an inefficient process in the manufacturing department, for example.
Often, true business transformation requires looking at the business as a whole over time — not just on a piecemeal basis.
To truly achieve operational excellence, an organization should look at all aspects of the business and plan a long-term strategy.
A commitment to excellence means a commitment to finding and solving problems. It means always looking for ways to improve and never resting on your laurels.
While change for change’s sake is never recommended, the reality is that business moves swiftly. Adapting to new technology and new processes can help your business grow and transform when done strategically. Setting continuous benchmarks and aiming for growth is the pinnacle of transformation.
Having a long-term partner with a pulse on your industry can make a big difference. As your partner, SHEA is monitoring industry trends, innovations, and opportunities, giving you an insider track to the newest solutions, latest updates, and expert advice on whether it is worth pursuing for your business.
Business excellence is a long-term commitment, but it is well worth the time.
At SHEA Global, we believe that every organization has the potential for excellence. Our passion is to guide our customers to business excellence. We are your strategic partner in end-to-end business transformation and ongoing optimization.
Work with us on improving your organization. Contact us for a consultation.