Customer Service

Selecting the right ERP partner

June 22, 2021 / Business Technology, Change Management, Customer Service, ERP Implementation, High Technology

ERP implementations, contrary to popular belief, are not all about the software. In fact if you are looking at the right level, pretty much

Creating Omnichannel Customer Experiences That Steal the Show

April 15, 2021 / Customer Service, eCommerce, Inventory Optimization

You could find a shirt you like in-store, on a company’s website, on a third-party website, on social media, or even on an influencer’s

From Physical to Digital: Solving the Shift to Click Challenge

December 17, 2020 / Business Technology, Customer Service, Expertise, Services

This holiday season will fall during a second wave of COVID-19 for much of the world and retailers will have to continue to endure

Tracking Better Workplace Accident, Injury, and Illness Reports

March 12, 2020 / Business Technology, Customer Service, Dynamics 365 CRM, Dynamics CRM 365, Expertise, Solutions

Slips, trips, and falls are one of the biggest causes of accidents in the workplace. According to Workplace Safety North, in the Province of

Online Chats and Chatbots to Offer Effective, Instant, and Interactive Customer Service

September 13, 2018 / Customer Service, Expertise, Sales and Marketing

Interactive customer service, such as online live chats and chatbots, is giving businesses more opportunities than ever for creating connections. There are two main

Selecting the right ERP partner

Creating Omnichannel Customer Experiences That Steal the Show

From Physical to Digital: Solving the Shift to Click Challenge

Tracking Better Workplace Accident, Injury, and Illness Reports

Online Chats and Chatbots to Offer Effective, Instant, and Interactive Customer Service

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