Creating and Managing Your Knowledge Base
A knowledge base is a library of information about your product, service, or business. It can help customers find answers to problems on their
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Selecting the Right Business Intelligence Software for Your Organization- What to Look for and How to Choose
With so many options on the market today, narrowing down the business intelligence software choices can seem overwhelming. Where do you even start? However,
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The Modern Workplace: Big Data, Machine Learning, and Predictive Analytics
Traditional workforces were mainly human-powered. And human resources are still crucial, to be sure, but business automation is changing many processes and strategies. For
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HR Technology for Recruitment: Joining LinkedIn to Microsoft Dynamics 365
In December of 2016, Microsoft completed its acquisition of LinkedIn.com with a longer-term view of integration into Microsoft’s suite of business technology tools. This
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Integrating Social Media into your CRM Strategy
Many businesses have more fans and followers on social media platforms than they do email or direct subscribers. Today’s consumer is plugged into the
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